Effective Date: December 1, 2024
Proactive Precision Training (“PPT,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy outlines how we collect, use, and protect your data, your rights under applicable privacy laws such as the General Data Protection Regulation (GDPR), and how you can manage your communication preferences.
1. Information We Collect
We collect personal data to provide and improve our services. The types of data we collect include:
- Personal Information: Name, address, phone number, email address, date of birth (for age verification), and government-issued ID details (for legal compliance).
- Payment Information: We need your credit or debit card details and billing address to process course fees. We use secure third-party payment processors and do not store your financial information.
- Course Information: Details about courses you have enrolled in, training preferences, and feedback provided.
- Communication Records: We keep records of your communications, including emails, phone calls, and feedback forms.
- Website Usage Information: IP addresses, browser type, pages visited, and other analytics to improve our website experience.
2. How We Use Your Information
We use your data for the following purposes:
- Service Delivery: Process your registration, schedule training sessions, and provide course materials.
- Communication: To send confirmations, updates, reminders, and important notices related to your training sessions.
- Payment Processing: To securely process transactions and issue receipts.
- Personalization: To customize your experience and offer services tailored to your preferences.
- Compliance: To comply with legal obligations, such as verifying your eligibility for firearm training.
- Marketing and Notifications:
- Email and Text Notifications: With your explicit consent, we may send promotional offers, newsletters, or updates about new courses via email or text message.
- You can opt in or out of receiving these communications anytime (see Section 6).
3. Legal Basis for Processing Personal Data (GDPR Compliance)
We process your data based on the following legal grounds:
- Contractual Necessity: To provide the requested services, such as registering for a course and sending confirmations.
- Consent: For sending promotional communications and collecting optional feedback.
- Legitimate Interests: To improve our services, secure our website, and understand customer preferences.
- Legal Obligations: To comply with applicable firearm safety and training regulations.
4. Sharing Your Information
We do not sell, rent, or trade your data to third parties. However, we may share your data with:
- Service Providers: Third-party providers who assist with payment processing, email delivery, and website analytics.
- Legal Authorities: If required by law or to comply with a legal obligation.
- Business Transfers: In a merger, sale, or acquisition, your data may be transferred as part of the business assets.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your data, including encryption, secure servers, and access controls. However, no system is foolproof, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your data:
- Access and Correction: Request access to the personal data we hold about you and correct inaccuracies.
- Data Deletion: Request the deletion of your data, subject to legal obligations.
- Data Portability: Receive a copy of your data in a structured, commonly used, and machine-readable format.
- Opt-Out: You can withdraw your consent for marketing communications by clicking “unsubscribe” in emails, replying “STOP” to text messages, or contacting us directly.
- Restrict Processing: Request limited use of your data under certain circumstances.
Please contact us at info@proactiveprecisiontraining.com to exercise your rights.
7. Retention of Data
We retain your data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once it is no longer needed, we securely delete or anonymize it.
8. Cookies and Tracking
Our website uses cookies, small text files stored on your device, to improve functionality and user experience. You can manage your cookie preferences through your browser settings.
9. Children’s Privacy
PPT services are intended for individuals aged 21 and older. We do not knowingly collect personal data from individuals under 18. If we become aware that such data is being collected, we will promptly delete it.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or applicable laws. Any updates will be posted on this page with the “Effective Date” updated accordingly. Significant changes will be communicated via email or a prominent website notice.
11. Contact Us
If you have questions, concerns, or wish to exercise your rights under this Privacy Policy, please get in touch with us at:
Proactive Precision Training
info@proactiveprecisiontraining.com
(800) 972-1857